Legal

Terms of service

The terms that govern your use of the MyCandidate.ai website and platform. Please read them carefully.

Last updated: May 15, 2026

About these terms

MyCandidate.ai is a recruitment platform provided by Bridges & Barriers Advisory Service, Inc. (“we”, “us”), based in California, USA. These terms govern your use of the MyCandidate.ai website and platform (the “service”).

Paid use of the platform may also be covered by a separate service agreement between us and your firm. If that agreement and these terms conflict, the service agreement controls.

Acceptance of terms

By accessing or using the service, you agree to these terms
If you use the service for an organization, you confirm you are authorized to accept these terms for it
If you do not agree with any part of these terms, do not use the service
We may update these terms from time to time; continued use after a change means you accept it

The service

MyCandidate.ai helps recruitment firms evaluate candidates, produce client-ready documents, and run their searches. Features may change as we improve the product.

Accounts and eligibility

The service is intended for business use by recruitment and search firms
You must provide accurate account information and keep it current
You are responsible for keeping your credentials confidential and for activity under your account
You must be able to form a binding contract to use the service

Subscriptions and billing

Paid plans are billed in advance, monthly or annually, through our payment provider
Fees are non-refundable except where required by law
We may change pricing with reasonable notice; changes apply from your next billing period
If a payment fails, we may suspend access until it is resolved

Acceptable use

You may use the service only for lawful purposes and in line with these terms. You agree not to:

Copy, resell, sublicense, or redistribute the service or its materials
Modify, decompile, reverse engineer, or attempt to extract the underlying software or source code
Replicate or recreate our proprietary methods, designs, workflows, templates, or data models
Share or demonstrate the service to a competitor without our written consent
Use the service to break the law or infringe anyone’s rights

Your data and responsibilities

You keep ownership of the data your firm puts into the service, including candidate data. You grant us the rights needed to process that data so we can provide the service.

You are responsible for having a lawful basis and any necessary consent to upload candidate data — including resumes, interview recordings, and notes — and for using the service in line with the employment and privacy laws that apply to you.

AI-assisted output

The service uses AI to score candidates and draft documents. This output is a starting point, not a decision. You are responsible for reviewing it, and hiring decisions remain with your firm. We do not warrant that AI output is accurate, complete, or free of bias.

Confidentiality

Each party will protect the other’s confidential information — on our side, the non-public details of the platform; on yours, your firm’s data — and use it only as needed to work together.

Intellectual property

The service, MyCandidate.ai, and all related intellectual property remain solely with Bridges & Barriers Advisory Service, Inc.. These terms do not grant you any right to our intellectual property, except the limited right to use the service under an active subscription.

Disclaimer

The service is provided on an “as is” and “as available” basis
We make no warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement
We do not warrant that the service will be uninterrupted, secure, or error-free

Limitation of liability

We are not liable for indirect, incidental, or consequential damages, including lost data, revenue, or profit
Our total liability is limited to the amount you paid for the service in the 12 months before the claim
Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you

Termination

You may cancel your account at any time
We may suspend or terminate access if these terms or a service agreement are breached
On termination, your right to use the service ends
We will delete or return your data in line with our privacy policy and any service agreement

Governing law

These terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute will be resolved exclusively in the state or federal courts located in California, and you consent to their jurisdiction.

Changes to these terms

We may update these terms as the service evolves. We will post the updated version here with a new date, and continued use means you accept the changes.

Contact

Questions about these terms? Email us at john@mycandidate.ai.